Design System: Team Founding
Goals
- • Define vision, strategy, and near-term roadmap
- • Plan resourcing strategy
- • Introduce MVP component library
- • Create interdisciplinary and collaborative ops model
- • Define principles
- • Create a positive team culture
Project Areas
- • Team Leadership
- • Principal UX
- • Product Strategy
- • Vision & Direction
- • Concepting, Prototyping & Testing
- • System Architecture
- • Internal Communications
Design System: Ops & Component Design
Goals
- • Establish culture of collaboration
- • Empower every team member’s voice
- • Create efficient production pipeline
- • Bake in quality to every component
- • Build framework for accessibility
Project Areas
- • Team Leadership
- • Design/Dev Ops
- • Product Roadmap
- • Agile Design/Dev
- • Product Management
Design System: Portal Information Architecture
Goals
- • Improve Navigation Flow
- • Improve Portal Site Architecture
- • Understand User Motivations
- • Contextually Group Contentt
- • Gauge Value of Content
Project Areas
- • User Testing
- • Moderated Tree Testing
- • Information Architecture
- • Wireframing
- • HiFi Prototyping
Design System: Adoption, Change Management, and Governance
Goals
- • Establish Governance Model
- • Plan For Merging Legacy Systems
- • Education on Team Processes
- • Iterative Improvement
- • Retirement of Legacy Systems
- • Communicate Changes and Barriers
Project Areas
- • Governance Modeling
- • Executive Buy-in
- • Road Mapping
- • Communications
- • Process Design
Lilly PatientOne: Site Redesign & POV
Goals
- • Design System Proof of Value
- • Improve Site Experience
- • Increase KPI Metrics
- • Improve Co-pay Application Findability
- • Decrease Implementation Costs
Project Areas
- • UX Research
- • Proof of Value
- • Information Architecture
- • Wireframing
- • Story & User Mapping
- • Usability Study
- • HiFi Prototyping
UX Guide: Apprenticeship Program
Goals
- • Build Internal UX Competency
- • Evangelize UX
- • Inspire Early Career Professionals
- • Partner With External Educators
Project Areas
- • Mentorship
- • Goal and Scope Setting
- • User Interviews
- • Persona Development
- • User Testing
- • Information Architecture
- • HCI Fundamentals
