• “I was impressed with Jeff's ability to 'mobilize' the team toward achievement when we worked together on the Design System. He inspired a sense of diligence in every team member as we were framing use cases and executing on design components.”

    - Terry Patterson, UX Research Lead

  • “When creating a response to the global pandemic, we were quoted five to six months to build a Covid testing portal. The design system accelerated development of the portal, allowing a HIPPA-regulated system to be launched in ten days.“

    - Daniel Mitchell, Solutions Architect

  • “Your team continues to deliver! Every time I see the design system, it is maturing by leaps and bounds. The throughput of your team is amazing!”

    - Sheldon Barnes, Digital Development Lead

  • “Jeff was and continues to be a great UX mentor. His knowledge and passion of the UX space inspired me to pursue HCI as a full-time career when I saw the potential it has for improving human experiences.”

    - Mateusz Kosciuk, UX Apprentice

Skills & Strengths

I bring design & product teams together by creating leaders out of all team members to solve problems through mutual trust & empowerment.

Team Culture & Leadership

  • • Inclusivity & Collaboration
  • • Servant Leadership
  • • Direction Through Intent
  • • Iterative Improvement
  • • Learning Through Failure
  • • Innovation & Experimentation Mindset
  • • Building Future Leaders

Product & Strategy

  • • Ideation & Innovation
  • • Prototyping & Testing
  • • Research & Ethnography
  • • Vision & Direction
  • • Story & Journey Mapping
  • • Feature Definition
  • • Roadmapping
  • • Organizational & Operational Change Management